reputation management Tag

Having a loyal, dedicated customer base, is one of the biggest assets your business can have—especially for today’s small businesses. Loyal, repeat customers actually spend around 67 percent more than occasional customers—which can really add up for you and your business. There is no denying that...

Online surveys can be an excellent tool for you and your company. They are cost-effective, simple, flexible and they can help you gain valuable data from your current or potential customers. Creating a survey is relatively simple. The real struggle, however for most people is...

Online reviews are extremely important for any business, no matter what industry you may be in. Most small to medium companies know first-hand just how devastating a bad online review can be, yet most business owners don’t know what to do when they receive one....