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If you need help desk support, you can use the hours included in your monthly package. Additional hours can be purchased at $100 an hour, billed at a minimum of 1 hour per request.
Similar to WordPress updates and plugin updates, theme updates affect how your website is displaying, and loading and/or can cause your website to crash.
These updates are mostly needed due to security breaches that have been reported to WordPress. They also update core features from time to time. These updates are so important to the health of your website because when these updates are announced, hackers are trolling the internet using robots to find websites that haven’t updated so they can use your server for their illegal content.
These are the most common reasons why a website isn’t loading, loading slowly, or displaying funny.
Frequently saving website backups allows you to have a recent copy of your website in case of a breach or server crash. Backups are kept at a separate location from your website. This allows a backup to be restored within a matter of minutes rather than potentially losing your entire website from a breach or server crash.
These certificates are required by all websites on Google. If your website doesn’t have an SSL certificate when a website visitor is sent to your website from Google, they will receive a warning that your website isn’t safe, and it will require an override from their computer to proceed. This is very scary for first-time visitors.
This is used in order to identify if there are any malicious files on your website that are allowing information to be stored on your website or to transfer information from your website, without your knowledge. This is important because if Google detects malware on your website, they will enforce a 30-day ban from their search results until you can prove that your site hasn’t had any malware warnings during that ban period.
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