Imagine you're about to buy something online, but you're hesitant because you've never tried the brand before. What do you do? You check the reviews. You want to hear from people who’ve been there, done that, and walked away satisfied. This is why reviews and...
Your online reputation isn’t just a collection of reviews—it’s a foundation that guides potential customers to choose your business over the competition. Here’s what local consumer research is telling us in 2025: Google Reviews Rule: 83% of consumers rely on Google reviews when choosing a business. Everyone Reads Reviews: Only...
Building strong relationships with customers is important for any business. When customers feel valued and understood, they are more likely to stay loyal and recommend your business to others. Here are some key things that make a strong customer relationship. 1. Communication Good communication is the foundation...
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