Reputation Management

When it comes to promoting your own business, every company owner knows it is essential to put your best foot forward. This is not only true when it comes to how you interact face-to-face with your customers—but how you present yourself online. It is crucial...

Consumer Reviews allow a business to thrive in today's technology-centric world, but they can also be the cause for a business to fail if not managed correctly. The key is to promote positive reviews and show empathy when dealing with negative ones. HubSpot Research found that consumers...

No matter what industry you are in, or what type of brand you are managing—one of the biggest and most important things that you will need to do is have a good relationship with your customers. One of your biggest goals should always be to develop...

Let’s be honest, most people would agree that they get way too many emails, and while most of us feel like we are getting too many emails from the companies that we frequent, it is important to understand as a business owner why a welcome email is...

No matter what you do, or how hard you try to keep your customers happy, it is virtually impossible to keep every single customer happy. If you run a business, you are going to have customer complaints to deal with. Customer complaints have been around as...

Having a loyal, dedicated customer base, is one of the biggest assets your business can have—especially for today’s small businesses. Loyal, repeat customers actually spend around 67 percent more than occasional customers—which can really add up for you and your business. There is no denying that...

As an owner of a medical practice, you have so many different responsibilities on your plate. You not only need to care for your patients, but you also need to run a successful business. Most individuals in this situation understandably struggle with marketing and growing...

Online surveys can be an excellent tool for you and your company. They are cost-effective, simple, flexible and they can help you gain valuable data from your current or potential customers. Creating a survey is relatively simple. The real struggle, however for most people is...

Online reviews are extremely important for any business, no matter what industry you may be in. Most small to medium companies know first-hand just how devastating a bad online review can be, yet most business owners don’t know what to do when they receive one....

If you are looking for a way to simplify your email automation efforts—we have just the solution you are looking for. Email automation is a big part of online marketing, but it can also be quite time-consuming. This is where RevStream comes in. This innovative...